Wondering when your order will arrive?Have a question about an order you've placed? You can review and your order by visiting Your Account.

If you were unable to find your answer using our Web site's self-service features,please contact our customer service department by clicking onto the support link above (QUICKEST WAY TO GET REPLY) or you may leave a message on our voicemail by calling (206) 202-4696 (24-48 hour response time) and we'll be happy to assist you. Please note:

For security reasons, we can only modify orders or send account information when the request comes from the e-mail address that is associated with your Maltsmart store account. We can only read and respond to messages in English.

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Want to check if your ISP or e-mail client is blocking mail from malteseonly.com? Try subscribing for a Special Occasion Reminder. If you don't receive it on the date you specify, you will know that messages from maltsmart.com are being blocked or deleted automatically.